Terms of service

Welcome to [www.skinload.com]. 

By accessing or using this Website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our services.

1. Overview

This website is operated by Skin Load UAE. Throughout the site, the terms "we", "us" and "our" refer to Skin Load. We offer this website and its services conditioned upon your acceptance of all terms, policies, and notices stated here.

2. Use of the Website

  • You must be at least 18 years old or under parental supervision to use this website.

  • You agree not to use our site for any unlawful purpose or in violation of UAE law.

  • Any misuse or fraudulent activity will result in termination of service and potential legal action.

3. Orders and Payment

  • Orders: All product orders are subject to availability and confirmation.

  • Payment: You agree to provide accurate billing and payment information.
    We accept payments via secure third-party providers including MyFatoorah.

  • Pricing: Prices are in AED and subject to change. If an error in pricing occurs, we reserve the right to correct it before processing your order.

4. Shipping and Delivery

  • Delivery timelines and shipping fees are listed on our Shipping Policy.

  • We are not responsible for delays due to customs clearance or external courier issues.

5. Returns and Refunds

  • Our return policy is governed by the UAE Federal Consumer Protection Law (No. 15 of 2020).

  • Please refer to our Return and Refund Policy for full details.

6. Intellectual Property

  • All content on this site, including images, text, logos, and product names, are the intellectual property of Skin Load and may not be reused without written consent.

7. User-Generated Content

  • Any content you submit (e.g. reviews or comments) must not be abusive, illegal, or infringe on third-party rights.

  • We reserve the right to remove any such content without notice.

8. Limitation of Liability

Skin Load is not liable for any indirect, incidental, or consequential damages related to your use of the website or products purchased, except as required by UAE law.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site following changes constitutes acceptance of those changes.

10. Contact Information

For questions about these Terms, you can reach us at:
📧 support@skinload.com
📱 WhatsApp: +971 502303229